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Insurance Abstract
Methods and systems are provided for attaching a note to an insurance
policy or claim. In some embodiments, an icon next to a part of
an insurance policy may indicate whether a note has been attached.
In some embodiments, a note may be attached, or a note may be read,
by clicking on the corresponding icon next to a component of the
policy. In some embodiments, the components of the policy may include
policy information and vehicle information. In some embodiments,
a main browser page may be displayed for a user and may include
a listing of recent policy activity, a "to-do" list, daily
news, daily checkpoints, and favorites. Other information and lists
may also be provided on the main browser page. In some embodiments,
the information and lists on the main browser page, along with a
user's profile, may be configured by a user.
Insurance Claims
1. A method of processing a policy on a computer system, comprising:
displaying at least one policy component link; and displaying at
least one icon associated with the at least one policy component
link; wherein selecting the at least one icon allows a user to attach
a note respective to the at least one policy component link, and
wherein selecting the at least one icon at a later time displays
the note entered by the user.
2. The method of claim 1, wherein the policy component is a component
of a policy, a policy application, or a claim.
3. The method of claim 1, further comprising displaying a different
icon associated with at least one policy component if a note has
been attached respective to the at least one policy component link.
4. The method of claim 1, further comprising displaying a second
icon associated with the at least one policy component link, wherein
selecting the second icon displays a form for data entry respective
to this policy component link.
5. The method of claim 1, further comprising displaying a modified
second icon associated with the at least one policy component link,
if the form for the respective policy component link has the required
data.
6. The method of claim 1, wherein at least one icon indicates data
is required for the respective policy component link.
7. The method of claim 1, wherein at least one icon indicates data
is not required for the respective policy component link.
8. The method of claim 1, wherein at least one icon may be selected
to display help related to a policy component link.
9. The method of claim 1, further comprising displaying information
respective to at least one policy component link that is associated
with the at least one policy component link.
10. The method of claim 1, further comprising selecting at least
one policy component link and displaying information respective
to the at least one policy component link.
11. The method of claim 1, further comprising selecting at least
one policy component link and displaying data entry fields respective
to the at least one policy component link.
12. The method of claim 11, wherein the data entry fields are displayed
below the selected policy component link and above at least one
policy component link displayed below the selected policy component
link.
13. The method of claim 1, further comprising displaying a tree
icon, wherein selecting the tree icon displays a navigation menu
with at least one primary category and at least one secondary category
listed with the at least one primary category.
14. The method of claim 13, wherein selecting the at least one
primary category or the at least one secondary category displays
information respective to the at least one category.
15. The method of claim 13, wherein at least one category is a
policy component.
16. The method of claim 1, further comprising providing a menu
of available policy component links, wherein selecting a policy
component link opens a component of the policy or opens additional
menu components to select.
17. The method of claim 1, further comprising displaying a tips
icon respective to at least one policy component link, wherein selecting
the tips icon displays information to assist a user of the at least
one policy component link.
18. The method of claim 17, wherein the information displayed to
assist a user includes information about at least one icon.
19. The method of claim 1, further comprising displaying an icon
wherein selecting the icon displays basic information about a current
policy.
20. The method of claim 1, further comprising displaying an icon
wherein selecting the icon displays a menu of at least two possible
actions that may be taken.
21. The method of claim 20, wherein possible actions include rating
a policy, forming a quote letter, previewing an application, billing,
and submitting a claim.
22. The method of claim 1, wherein selecting the at least one icon
opens a note window for the user to enter a note.
23. The method of claim 1, wherein selecting the at least one icon
opens a file selection window to allow a user to attach a file as
a note.
24. The method of claim 1, further comprising displaying a navigation
bar with at least two available application icons wherein selecting
an available application icon starts the associated application.
25. The method of claim 1, further comprising displaying recent
policy activity, including displaying a user selectable number of
days of recent policy activity to display.
26. The method of claim 1, further comprising displaying daily
checkpoints, wherein the daily checkpoints to display may be user
selectable.
27. The method of claim 1, further comprising displaying a link
to a reference, wherein the links to display may be user selectable.
28. The method of claim 1, further comprising displaying a to-do
list, wherein at least one item on the to-do list is user selectable,
and wherein an item on the to-do list may be graphically checked
off.
29. A system, comprising: a computer program; a computer system;
and wherein the computer program is executable on the computer system
to execute a method of: displaying at least one policy component
link; and displaying at least one icon associated with the at least
one policy component link; wherein selecting the at least one icon
allows a user to attach a note respective to the at least one policy
component link, and wherein selecting the at least one icon at a
later time displays the note entered by the user.
30. The system of claim 29, wherein the policy component is a component
of a policy, a policy application, or a claim.
31. The system of claim 29, wherein the method further comprises
displaying a different icon associated with at least one policy
component if a note has been attached respective to the at least
one policy component link.
32. The system of claim 29, wherein the method further comprises
displaying a second icon associated with the at least one policy
component link, wherein selecting the second icon displays a form
for data entry respective to this policy component link.
33. The system of claim 29, wherein the method further comprises
displaying a modified second icon associated with the at least one
policy component link, if the form for the respective policy component
link has the required data.
34. The system of claim 29, wherein at least one icon indicates
data is required for the respective policy component link.
35. The system of claim 29, wherein at least one icon indicates
data is not required for the respective policy component link.
36. The system of claim 29, wherein at least one icon may be selected
to display help related to a policy component link.
37. The system of claim 29, wherein the method further comprises
displaying information respective to at least one policy component
link that is associated with the at least one policy component link.
38. The system of claim 29, wherein the method further comprises
selecting at least one policy component link and displaying information
respective to the at least one policy component link.
39. The system of claim 29, wherein the method further comprises
selecting at least one policy component link and displaying data
entry fields respective to the at least one policy component link.
40. The system of claim 39, wherein the data entry fields are displayed
below the selected policy component link and above at least one
policy component link displayed below the selected policy component
link.
41. The system of claim 29, wherein the method further comprises
displaying a tree icon, wherein selecting the tree icon displays
a navigation menu with at least one primary category and at least
one secondary category listed with the at least one primary category.
42. The system of claim 41, wherein selecting the at least one
primary category or the at least one secondary category displays
information respective to the at least one category.
43. The system of claim 41, wherein at least one category is a
policy component.
44. The system of claim 29, wherein the method further comprises
providing a menu of available policy component links, wherein selecting
a policy component link opens a component of the policy or opens
additional menu components to select.
45. The system of claim 29, wherein the method further comprises
displaying a tips icon respective to at least one policy component
link, wherein selecting the tips icon displays information to assist
a user of the at least one policy component link.
46. The system of claim 45, wherein the information displayed to
assist a user includes information about at least one icon.
47. The system of claim 29, wherein the method further comprises
displaying an icon wherein selecting the icon displays basic information
about a current policy.
48. The system of claim 29, wherein the method further comprises
displaying an icon wherein selecting the icon displays a menu of
at least two possible actions that may be taken.
49. The system of claim 48, wherein possible actions include rating
a policy, forming a quote letter, previewing an application, billing,
and submitting a claim.
50. The system of claim 29, wherein selecting the at least one
icon opens a note window for the user to enter a note.
51. The system of claim 29, wherein selecting the at least one
icon opens a file selection window to allow a user to attach a file
as a note.
52. The system of claim 29, wherein the method further comprises
displaying a navigation bar with at least two available application
icons wherein selecting an available application icon starts the
associated application.
53. The system of claim 29, wherein the method further comprises
displaying recent policy activity, including displaying a user selectable
number of days of recent policy activity to display.
54. The system of claim 29, wherein the method further comprises
displaying daily checkpoints, wherein the daily checkpoints to display
may be user selectable.
55. The system of claim 29, wherein the method further comprises
displaying a link to a reference, wherein the links to display may
be user selectable.
56. The system of claim 29, wherein the method further comprises
displaying a to-do list, wherein at least one item on the to-do
list is user selectable, and wherein an item on the to-do list may
be graphically checked off.
57. A carrier medium comprising program instructions, wherein the
program instructions are executable by a computer system to implement
a method of: displaying at least one policy component link; and
displaying at least one icon associated with the at least one policy
component link; wherein selecting the at least one icon allows a
user to attach a note respective to the at least one policy component
link, and wherein selecting the at least one icon at a later time
displays the note entered by the user.
58. The carrier medium of claim 57, wherein the policy component
is a component of a policy, a policy application, or a claim.
59. The carrier medium of claim 57, wherein the method further
comprises displaying a different icon associated with at least one
policy component if a note has been attached respective to the at
least one policy component link.
60. The carrier medium of claim 57, wherein the method further
comprises displaying a second icon associated with the at least
one policy component link, wherein selecting the second icon displays
a form for data entry respective to this policy component link.
61. The carrier medium of claim 57, wherein the method further
comprises displaying a modified second icon associated with the
at least one policy component link, if the form for the respective
policy component link has the required data.
62. The carrier medium of claim 57, wherein at least one icon indicates
data is required for the respective policy component link.
63. The carrier medium of claim 57, wherein at least one icon indicates
data is not required for the respective policy component link.
64. The carrier medium of claim 57, wherein at least one icon may
be selected to display help related to a policy component link.
65. The carrier medium of claim 57, wherein the method further
comprises displaying information respective to at least one policy
component link that is associated with the at least one policy component
link.
66. The carrier medium of claim 57, wherein the method further
comprises selecting at least one policy component link and displaying
information respective to the at least one policy component link.
67. The carrier medium of claim 57, wherein the method further
comprises selecting at least one policy component link and displaying
data entry fields respective to the at least one policy component
link.
68. The carrier medium of claim 67, wherein the data entry fields
are displayed below the selected policy component link and above
at least one policy component link displayed below the selected
policy component link.
69. The carrier medium of claim 57, wherein the method further
comprises displaying a tree icon, wherein selecting the tree icon
displays a navigation menu with at least one primary category and
at least one secondary category listed with the at least one primary
category.
70. The carrier medium of claim 69, wherein selecting the at least
one primary category or the at least one secondary category displays
information respective to the at least one category.
71. The carrier medium of claim 69, wherein at least one category
is a policy component.
72. The carrier medium of claim 57, wherein the method further
comprises providing a menu of available policy component links,
wherein selecting a policy component link opens a component of the
policy or opens additional menu components to select.
73. The carrier medium of claim 57, wherein the method further
comprises displaying a tips icon respective to at least one policy
component link, wherein selecting the tips icon displays information
to assist a user of the at least one policy component link.
74. The carrier medium of claim 73, wherein the information displayed
to assist a user includes information about at least one icon.
75. The carrier medium of claim 57, wherein the method further
comprises displaying an icon wherein selecting the icon displays
basic information about a current policy.
76. The carrier medium of claim 57, wherein the method further
comprises displaying an icon wherein selecting the icon displays
a menu of at least two possible actions that may be taken.
77. The carrier medium of claim 76, wherein possible actions include
rating a policy, forming a quote letter, previewing an application,
billing, and submitting a claim.
78. The carrier medium of claim 57, wherein selecting the at least
one icon opens a note window for the user to enter a note.
79. The carrier medium of claim 57, wherein selecting the at least
one icon opens a file selection window to allow a user to attach
a file as a note.
80. The carrier medium of claim 57, wherein the method further
comprises displaying a navigation bar with at least two available
application icons wherein selecting an available application icon
starts the associated application.
81. The carrier medium of claim 57, wherein the method further
comprises displaying recent policy activity, including displaying
a user selectable number of days of recent policy activity to display.
82. The carrier medium of claim 57, wherein the method further
comprises displaying daily checkpoints, wherein the daily checkpoints
to display may be user selectable.
83. The carrier medium of claim 57, wherein the method further
comprises displaying a link to a reference, wherein the links to
display may be user selectable.
84. The carrier medium of claim 57, wherein the method further
comprises displaying a to-do list, wherein at least one item on
the to-do list is user selectable, and wherein an item on the to-do
list may be graphically checked off.
Insurance Description
BACKGROUND
[0001] 1. Field of the Invention
[0002] The present invention generally relates to processing insurance
policies. In particular, embodiments relate to systems and methods
of providing a graphical user interface for processing an insurance
policy.
[0003] 2. Description of Related Art
[0004] Insurance companies generally use databases to maintain
information on policy holders. As new policy holders are added,
or as information on current policy holders change, the information
may be entered into the database by insurance agents using remotely
located computers. Insurance agents may also fill out forms by hand
and submit the forms to a central database to be entered by data
entry personnel. This may be time consuming, however, and may be
prone to increased errors because data is entered twice (once onto
the form and once from the form to the central database).
[0005] Furthermore, customers may call an insurance agent requesting
specific information about their policy. It may be necessary for
insurance agents to have access to information about the policy.
While some insurance agents may keep the information in a file at
their office, it may be time consuming to look up the file and then
find the relevant part of the file each time a question is asked.
There may also be a delay in updating physical files, and therefore,
the files may not be accurate. In addition, while some computer
programs may allow an insurance agent to see information about a
policy (e.g., on a local area network), the insurance agent may
not have a way of providing additional information to another viewer
of the policy that a component of the policy may have special needs.
For example, if a component of the policy is in question, an insurance
agent may not have a way to indicate the uncertain status of the
claim to his supervisor besides calling the supervisor directly.
It may also be possible to leave a physical note in the file, but
other entities viewing information about the policy on the computer
may not know to look in the file for a separate note. In addition,
because an insurance claim, policy, or policy application may have
several parts, finding a specific part may be time consuming.
SUMMARY
[0006] In some embodiments, configurable screens for presenting
insurance information may be used. Insurance information may include,
but is not limited to, information for policies, policy applications,
and claims (as used herein, "policy" refers to, policies,
policy applications, and claims under a policy). In some embodiments,
a note attachment icon may be displayed next to part of a policy
on an insurance information screen. In some embodiments, the note
attachment icon may be modified if a note has been attached to a
part of a policy. For example, a note present attachment icon may
include two graphical "x"s to show that a note has been
attached to a policy information field. In some embodiments, a user
may view the attached note by clicking on the note present attachment
icon. In some embodiments, the user may click on the note attachment
icon to open a window to enter a note. If a note is entered and
saved, the corresponding note attachment icon may be modified to
indicate a note has been attached. Other types of icons and indicators
may also be used to show that a note has been attached. In various
embodiments, other icons may be used next to components of the policy
to indicate other information about a component of the policy.
[0007] In some embodiments, components of the policy may include
a policy information panel and vehicle data entry fields. In some
embodiments, other information such as location, available actions,
available support, help, and resources may be provided from drop
down menus. Other ways of displaying this information may also be
used. In some embodiments, tips, including information about icons,
may be displayed for a user.
[0008] In various embodiments, a main browser page may be displayed
for a user. In some embodiments, the main browser page may include
a listing of recent policy activity, a "to-do" list, daily
news, daily checkpoints, and favorites. Other information and lists
may also be provided on the main browser page. In some embodiments,
the information and lists on the main browser page may be configured
by a user. In some embodiments, a user's profile may be edited by
selecting an appropriate indicator. In various embodiments, a user's
profile may include a user password, policy activity defaults, daily
checkpoint categories, favorites, and display options.
BRIEF DESCRIPTION OF THE DRAWINGS
[0009] Advantages of the invention will become apparent upon reading
the following detailed description and upon reference to the accompanying
drawings in which:
[0010] FIG. 1 illustrates a network diagram of a wide area network
suitable for implementing various embodiments.
[0011] FIG. 2 illustrates a computer system suitable for implementing
various embodiments.
[0012] FIG. 3 illustrates an insurance policy data entry screen
including a note attachment icon, according to an embodiment.
[0013] FIG. 4 illustrates a screen for entering policy note text,
according to an embodiment.
[0014] FIG. 5 illustrates policy data entry fields, according to
an embodiment.
[0015] FIG. 6 illustrates vehicle data entry fields, according
to an embodiment.
[0016] FIG. 7 illustrates a program location panel, according to
an embodiment.
[0017] FIG. 8 illustrates another available actions panel, according
to an embodiment.
[0018] FIG. 9 illustrates policy details, according to an embodiment.
[0019] FIG. 10 illustrates a selection drop down menu, according
to an embodiment.
[0020] FIG. 11 illustrates a support drop down menu, according
to an embodiment.
[0021] FIG. 12 illustrates an applicant help panel, according to
an embodiment.
[0022] FIG. 13 illustrates a resources drop down menu, according
to an embodiment.
[0023] FIG. 14 illustrates a tips display panel, according to an
embodiment.
[0024] FIG. 15 illustrates a main browser page, according to an
embodiment.
[0025] FIG. 16 illustrates a selection drop down menu for a main
browser page, according to an embodiment.
[0026] FIG. 17 illustrates a policy inquiry index, according to
an embodiment.
[0027] FIG. 18 illustrates a change password screen, according
to an embodiment.
[0028] FIG. 19 illustrates policy activity defaults data entry
screen, according to an embodiment.
[0029] FIG. 20 illustrates a daily checkpoint categories screen,
according to an embodiment.
[0030] FIG. 21 illustrates a panel for modifying favorites on the
main browser page, according to an embodiment.
[0031] FIG. 22 illustrates a display selection screen, according
to an embodiment.
[0032] FIG. 23 illustrates a flowchart for configuring and presenting
insurance information, according to an embodiment.
[0033] FIG. 24 illustrates a flowchart for displaying information
relative to policy component links, according to an embodiment.
[0034] While the invention is susceptible to various modifications
and alternative forms, specific embodiments thereof are shown by
way of example in the drawings and will herein be described in detail.
It should be understood, however, that the drawing and detailed
description thereto are not intended to limit the invention to the
particular form disclosed, but on the contrary, the intention is
to cover all modifications, equivalents and alternatives falling
within the spirit and scope of the present invention as defined
by the appended claims.
DETAILED DESCRIPTION
Incorporation by Reference
[0035] Embodiments described may be associated with insurance policies,
claims under those policies, and policy applications. The following
applications and patents related to policy processing, are fully
incorporated herein by reference as if set forth herein:
[0036] U.S. patent application Ser. No. 09/603,307 to Childress
et al., entitled "SYSTEM AND METHOD FOR PROCESSING INSURANCE
CLAIMS USING A TABLE OF CONTENTS" filed on Jun. 23, 2000; [0037]
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VALUE INCLUDED IN AN INSURANCE CLAIM CONSULTATION REPORT" filed
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ASSESSING DAMAGES" filed on Jun. 23, 2000; [0041] U.S. patent
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SYSTEM AND METHOD FOR ASSESSING DAMAGES" filed on Jun. 23,
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INTERFACE WITH A HIDE/SHOW FEATURE FOR A REFERENCE SYSTEM IN AN
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LIABILITY ASSESSMENT PROGRAM" filed on Oct. 2, 2001; [0074]
U.S. Patent Application Publication No. 2002-0062235 published on
May 23, 2002 to Wahlbin et al., entitled "COMPUTERIZED METHOD
AND SYSTEM FOR PROVIDING CLAIMS DATA TO AN ACCIDENT LIABILITY ASSESSMENT
PROGRAM" filed on Oct. 2, 2001; [0075] U.S. Patent Application
Publication No. 2002-0059084 published on May 16, 2002 to Wahlbin
et al., entitled "COMPUTERIZED METHOD AND SYSTEM OF DISPLAYING
AN ACCIDENT TYPE" filed on Oct. 2, 2001; [0076] U.S. Patent
Application Publication No. 2002-0059086 published on May 16, 2002
to Wahlbin et al., entitled "COMPUTERIZED METHOD AND SYSTEM
OF DISPLAYING A ROADWAY CONFIGURATION RELATING TO AN ACCIDENT"
filed on Oct. 2, 2001; [0077] U.S. Patent Application Publication
No. 2002-0059087 published on May 16, 2002 to Wahlbin et al., entitled
"COMPUTERIZED METHOD AND SYSTEM OF DISPLAYING AN IMPACT POINT
RELATING TO AN ACCIDENT" filed on Oct. 2, 2001; [0078] U.S.
Patent Application Publication No. 2002-0059083 published on May
16, 2002 to Wahlbin et al., entitled "COMPUTERIZED METHOD AND
SYSTEM OF DETERMINING INCONSISTENCIES IN WITNESS STATEMENTS RELATING
TO AN ACCIDENT" filed on Oct. 2, 2001; [0079] U.S. Patent Application
Publication No. 2002-0049619 published on Apr. 25, 2002 to Wahlbin
et al., entitled "COMPUTERIZED METHOD AND SYSTEM OF IDENTIFYING
A CREDIBLE WITNESS STATEMENT RELATING TO AN ACCIDENT" filed
on Oct. 2, 2001; [0080] U.S. Patent Application Publication No.
2002-0059085 published on May 16, 2002 to Wahlbin et al., entitled
"COMPUTERIZED METHOD AND SYSTEM OF DETERMINING A CREDIBLE REAL
SET OF CHARACTERISTICS FOR AN ACCIDENT" filed on Oct. 2, 2001;
[0081] U.S. patent application Ser. No. 10/306,864 to Wahlbin et
al., entitled "COMPUTERIZED METHOD AND SYSTEM FOR ESTIMATING
LIABILITY FOR AN ACCIDENT FROM AN INVESTIGATION OF THE ACCIDENT"
filed on Nov. 27, 2002; [0082] U.S. patent application Ser. No.
10/306,873 to Wahlbin et al., entitled "COMPUTERIZED METHOD
AND SYSTEM FOR ESTIMATING LIABILITY FOR AN ACCIDENT USING DYNAMIC
GENERATION OF QUESTIONS" filed on Nov. 27, 2002; [0083] U.S.
patent application Ser. No. 10/306,909 to Wahlbin et al., entitled
"COMPUTERIZED METHOD AND SYSTEM FOR ESTIMATING AN EFFECT ON
LIABILITY OF THE SPEED OF VEHICLES IN AN ACCIDENT AND TIME AND DISTANCE
TRAVELED BY THE VEHICLES" filed on Nov. 27, 2002; [0084] U.S.
patent application Ser. No. 10/306,623 to Wahlbin et al., entitled
"COMPUTERIZED METHOD AND SYSTEM FOR ESTIMATING AN EFFECT ON
LIABILITY USING A COMPARISON OF THE ACTUAL SPEED OF VEHICLES IN
AN ACCIDENT AND TIME AND DISTANCE TRAVELED BY THE VEHICLES IN A
MERGING VEHICLE ACCIDENT" filed on Nov. 27, 2002; [0085] U.S.
patent application Ser. No. 10/306,803 to Wahlbin et al., entitled
"COMPUTERIZED METHOD AND SYSTEM FOR ESTIMATING AN EFFECT ON
LIABILITY USING A COMPARISON OF THE ACTUAL SPEED OF VEHICLES WITH
A SPECIFIED SPEED" filed on Nov. 27, 2002; [0086] U.S. patent
application Ser. No. 10/306,908 to Wahlbin et al., entitled "COMPUTERIZED
METHOD AND SYSTEM FOR ESTIMATING AN EFFECT ON LIABILITY BASED ON
THE STOPPING DISTANCE OF VEHICLES" filed on Nov. 27, 2002;
[0087] U.S. patent application Ser. No. 10/306,804 to Wahibin et
al., entitled "COMPUTERIZED METHOD AND SYSTEM FOR ESTIMATING
AN EFFECT ON LIABILITY USING CLAIM DATA ACCESSED FROM CLAIM REPORTING
SOFTWARE" filed on Nov. 27, 2002; [0088] U.S. patent application
Ser. No. 10/306,866 to Wahlbin et al., entitled "COMPUTERIZED
METHOD AND SYSTEM FOR CREATING PRE-CONFIGURED CLAIM REPORTS INCLUDING
LIABILITY IN AN ACCIDENT ESTIMATED USING A COMPUTER SYSTEM"
filed on Nov. 27, 2002; [0089] U.S. patent application Ser. No.
10/306,858 to Wahlbin et al., entitled "COMPUTERIZED METHOD
AND SYSTEM FOR ESTIMATING LIABILITY USING RECORDED VEHICLE DATA"
filed on Nov. 27, 2002; [0090] U.S. patent application Ser. No.
10/306,628 to Wahlbin et al., entitled "COMPUTERIZED METHOD
AND SYSTEM FOR ESTIMATING MONETARY DAMAGES DUE TO INJURIES IN AN
ACCIDENT FROM LIABILITY ESTIMATED USING A COMPUTER SYSTEM"
filed on Nov. 27, 2002; [0091] U.S. patent application Ser. No.
10/790,632 to Woods et al., entitled "GRAPHICAL INJURY SELECTION"
filed on Mar. 1, 2004; [0092] U.S. patent application Ser. No. 10/702,088
to Madill, Jr. et al., entitled "SYSTEMS AND METHODS FOR ASSESSING
THE POTENTIAL FOR FRAUD IN BUSINESS TRANSACTIONS" filed on
Nov. 5, 2003; and [0093] U.S. patent application Ser. No. 10/702,094
to Madill, Jr. et al., entitled "FRAUD POTENTIAL INDICATOR
GRAPHICAL INTERFACE" filed on Nov. 5, 2003. [0094] U.S. patent
application Ser. No. 10/786,572 to Osborne, entitled "SYSTEMS
AND METHODS FOR PRINTING AN INSURANCE DOCUMENT" filed on Feb.
25, 2004 [0095] U.S. patent application Ser. No. 10/838,159 to Van
Hutten et al., entitled "SYSTEM AND METHOD FOR CAPTURING AN
IMAGE" filed on May 3, 2004
[0096] In addition, the embodiments described below may also be
applied to financial transactions. The following applications and
patents related to financial transactions, are fully incorporated
herein by reference as if set forth herein: [0097] U.S. patent application
Ser. No. 09/603,306 to Wolfe, entitled "SYSTEM AND METHOD FOR
DISPLAYING MESSAGES USING A MESSAGES TABLE Jun. 23, 2000; [0098]
U.S. Patent Application Publication No. 2004-0088196 published on
May 6, 2004 to Childress et al., entitled "GRAPHICAL DISPLAY
OF BUSINESS RULES" filed on Oct. 31, 2002; [0099] U.S. Patent
Application Publication No. 2004-0088195 published on May 6, 2004
to Childress et al., entitled "METHOD OF MODIFYING A BUSINESS
RULE" filed on Oct. 31, 2002; [0100] U.S. Patent Application
Publication No. 2004-0088198 published on May 6, 2004 to Childress
et al., entitled "METHOD OF MODIFYING A BUSINESS RULE WHILE
TRACKING THE MODIFICATIONS" filed on Oct. 31, 2002; [0101]
U.S. Patent Application Publication No. 2004-0088199 published on
May 6, 2004 to Childress et al., entitled "METHOD OF FORMING
A BUSINESS RULE" filed on Oct. 31, 2002; [0102] U.S. Patent
Application Publication No. 2004-0088197 published on May 6, 2004
to Childress et al., entitled "METHOD OF GENERATING A GRAPHICAL
DISPLAY OF A BUSINESS RULE WITH A TRANSLATION" filed on Oct.
31, 2002; [0103] U.S. Patent Application Publication No. 2004-0085357
published on May 6, 2004 to Childress et al., entitled "METHOD
OF GENERATING A GRAPHICAL DISPLAY OF A BUSINESS RULE AND ASSOCIATED
BUSINESS RULE ELEMENTS" filed on Oct. 31, 2002; [0104] U.S.
patent application Ser. No. 10/790,626 to Lorenz, entitled "SYSTEMS
AND METHODS FOR USING DATA STRUCTURE LANGUAGE IN WEB SERVICES"
filed on Mar. 1, 2004; [0105] U.S. Pat. No. 5,909,683 to Miginiac
et al., entitled "RELATIONAL DATA BASE CONTROL SYSTEM USING
OBJECT-ORIENTED ACCESS LOGIC TO LIMIT THE DATA BASE ACCESS COUNT,
AND METHOD THEREFOR" filed on Dec. 10, 1996; [0106] U.S. Pat.
No. 6,446,086 to Bartlett et al., entitled "SYSTEM AND METHOD
FOR LOGGING TRANSACTION RECORDS IN A COMPUTER SYSTEM" filed
on Jun. 30, 1999; [0107] U.S. patent application Ser. No. 09/365,066
to Frutuoso et al., entitled "EVENT-TRIGGERED TRANSACTION PROCESSING
FOR ELECTRONIC DATA INTERCHANGE" filed on Jul. 30, 1999; [0108]
U.S. patent application Ser. No. 09/629,834 to Frutuoso et al.,
entitled "EVENT-TRIGGERED TRANSACTION PROCESSING FOR ELECTRONIC
DATA INTERCHANGE" filed on Jul. 31, 2000; [0109] U.S. patent
application Ser. No. 09/345,698 to Bartlett et al., entitled "SYSTEM
AND METHOD FOR SYNCHRONIZING COPIES OF DATA IN A COMPUTER SYSTEM"
filed on Jun. 30, 1999; [0110] U.S. patent application Ser. No.
09/699,036 to Bobbitt et al., entitled "CONFIGURING PROCESSING
RELATIONSHIPS AMONG ENTITIES OF AN ORGANIZATION" filed on Oct.
27, 2000; [0111] U.S. patent application Ser. No. 09/699,015 to
Bobbitt et al., entitled "BUSINESS TRANSACTION PROCESSING SYSTEMS
AND METHOD" filed on Oct. 27, 2000; [0112] U.S. patent application
Ser. No. 09/699,054 to Bobbitt et al., entitled "CONFIGURING
SYSTEM FOR GENERATING BUSINESS TRANSACTION REPORTS USING PROCESSING
RELATIONSHIPS AMONG ENTITIES OF AN ORGANIZATION" filed on Oct.
27, 2000; [0113] U.S. patent application Ser. No. 09/699,038 to
Shaw, entitled "SMART TRIGGER FOR USE IN PROCESSING BUSINESS
TRANSACTIONS" filed on Oct. 27, 2000; [0114] U.S. patent application
Ser. No. 09/699,021 to Bobbitt et al., entitled "CONFIGURING
DYNAMIC DATABASE PACKAGESET SWITCHING FOR USE IN PROCESSING BUSINESS
TRANSACTIONS" filed on Oct. 27, 2000; [0115] U.S. patent application
Ser. No. 09/699,058 to Doughty et al., entitled "PROCESSING
BUSINESS TRANSACTIONS USING DYNAMIC DATABASE PACKAGESET SWITCHING"
filed on Oct. 27, 2000; [0116] U.S. patent application Ser. No.
09/699,056 to Doughty, entitled "PROCESSING BUSINESS DATA USING
USER-CONFIGURED KEYS" filed on Oct. 27, 2000; [0117] U.S. patent
application Ser. No. 09/699,037 to Doughty, entitled "CONFIGURING
KEYS FOR USE IN PROCESSING BUSINESS DATA" filed on Oct. 27,
2000; [0118] U.S. patent application Ser. No. 09/386,862 to Baker
et al., entitled "Q&A SESSION USER INTERFACE FOR CAPTURING
INFORMATION DURING CUSTOMER INTERVIEW" filed on Aug. 31, 1999;
[0119] U.S. patent application Ser. No. 09/386,858 to Baker et al.,
entitled "PRODUCT RECOMMENDATION TOOL FOR EVALUATING RESPONSES
TO CUSTOMER QUESTIONS" filed on Aug. 31, 1999; [0120] U.S.
patent application Ser. No. 09/386,860 to Baker et al., entitled
"SPECIALIZED SYSTEM PARAMETER SERVICES FOR CONTROLLING AND
DEFINING A LINE OF BUSINESS" filed on Aug. 31, 1999; [0121]
U.S. patent application Ser. No. 09/648,929 to Bierenbaum, entitled
"PRODUCTION BUILDER FOR COMPILING OBJECTS GENERATED BY A BUSINESS
MODELER" filed on Aug. 25, 2000; [0122] U.S. patent application
Ser. No. 09/648,247 to Bierenbaum, entitled "FLOW DESIGNER
FOR ESTABLISHING AND MAINTAINING ASSIGNMENT AND STRATEGY PROCESS
MAPS" filed on Aug. 25, 2000; [0123] U.S. patent application
Ser. No. 09/648,921 to Bierenbaum, entitled "BUSINESS MODELER
FOR DEFINING AND ORGANIZING FINANCIAL SERVICE PROCESS FLOW"
filed on Aug. 25, 2000; [0124] U.S. patent application Ser. No.
09/648,246 to Bierenbaum, entitled "SYSTEM AND METHOD FOR DIRECTING
AND MANAGING FINANCIAL SERVICE ORGANIZATION TRANSACTIONS" filed
on Aug. 25, 2000; [0125] U.S. patent application Ser. No. 09/648,655
to Bierenbaum, entitled "EXTERNAL INTERFACE FOR REQUESTING
DATA FROM REMOTE SYSTEMS IN A GENERIC FASHION" filed on Aug.
25, 2000; [0126] U.S. Patent Application Publication No. 2003-0158759
published on Aug. 21, 2003 to Kannenberg, entitled "METHOD
OF MODIFYING SOFTWARE BY DEFINING BUSINESS RULES" filed on
Jan. 7, 2003; [0127] U.S. Patent Application Publication No. 2003-0158760
published on Aug. 21, 2003 to Kannenberg, entitled "SYSTEM
FOR MODIFYING SOFTWARE USING REUSEABLE SOFTWARE COMPONENTS"
filed on Jan. 7, 2003; [0128] U.S. Patent Application Publication
No. 2003-0172367 published on Sep. 11, 2003 to Kannenberg, entitled
"METHOD OF MODIFYING SOFTWARE VIA A NETWORK" filed on
Jan. 7, 2003; [0129] U.S. patent application Ser. No. 10/714,523
to Houle et al., entitled "SYSTEMS AND METHODS FOR ASSESSING
DOCUMENTS USING ANALYSIS OF MACHINE-PRINTED WRITING AND PRE-PRINTED
INFORMATION" filed on Nov. 14, 2003; [0130] U.S. patent application
Ser. No. 10/735,280 to Houle et al., entitled "SYSTEMS AND
METHODS FOR HANDWRITING ANALYSIS IN DOCUMENTS" filed on Dec.
12, 2003; [0131] U.S. patent application Ser. No. 10/734,738 to
Houle et al., entitled "SYSTEMS AND METHODS FOR CAPTURING HANDWRITTEN
INFORMATION USING HANDWRITING ANALYSIS" filed on Dec. 12, 2003;
[0132] U.S. patent application Ser. No. 10/741,156 to Houle et al.,
entitled "SYSTEMS AND METHODS FOR ASSESSING A DOCUMENT USING
CROSS-CORRELATION ANALYSIS" filed on Dec. 19, 2003; [0133]
U.S. patent application Ser. No. 10/741,157 to Houle et al., entitled
"SYSTEMS AND METHODS FOR IDENTIFYING A DOCUMENT WITH FORGED
INFORMATION" filed on Dec. 19, 2003;
[0134] FIG. 1 illustrates an embodiment of a wide area network
("WAN"). WAN 102 may be a network that spans a relatively
large geographical area. The Internet is an example of WAN 102.
WAN 102 typically includes a plurality of computer systems that
may be interconnected through one or more networks. Although one
particular configuration is shown in FIG. 1, WAN 102 may include
a variety of heterogeneous computer systems and networks that may
be interconnected in a variety of ways and that may run a variety
of software applications.
[0135] One or more local area networks ("LANs") 104 may
be coupled to WAN 102. LAN 104 may be a network that spans a relatively
small area. Typically, LAN 104 may be confined to a single building
or group of buildings. Each node (i.e., individual computer system
or device) on LAN 104 may have its own CPU with which it may execute
programs, and each node may also be able to access data and devices
anywhere on LAN 104. LAN 104, thus, may allow many users to share
devices (e.g., printers) and data stored on file servers. LAN 104
may be characterized by a variety of types of topology (i.e., the
geometric arrangement of devices on the network), of protocols (i.e.,
the rules and encoding specifications for sending data, and whether
the network uses a peer-to-peer or client/server architecture),
and of media (e.g., twisted-pair wire, coaxial cables, fiber optic
cables, and/or radio waves).
[0136] Each LAN 104 may include a plurality of interconnected computer
systems and optionally one or more other devices such as one or
more workstations 110a, one or more personal computers 112a, one
or more laptop or notebook computer systems 114, one or more server
computer systems 116, and one or more network printers 118. As illustrated
in FIG. 1, an example LAN 104 may include one of each computer systems
110a, 112a, 114, and 116, and one printer 118. LAN 104 may be coupled
to other computer systems and/or other devices and/or other LANs
104 through WAN 102.
[0137] One or more mainframe computer systems 120 may be coupled
to WAN 102. As shown, mainframe 120 may be coupled to a storage
device or file server 124 and mainframe terminals 122a, 122b, and
122c. Mainframe terminals 122a, 122b, and 122c may access data stored
in the storage device or file server 124 coupled to or included
in mainframe computer system 120.
[0138] WAN 102 may also include computer systems connected to WAN
102 individually and not through LAN 104 for purposes of example,
workstation 110b and personal computer 112b. For example, WAN 102
may include computer systems that may be geographically remote and
connected to each other through the Internet.
[0139] FIG. 2 illustrates an embodiment of computer system 250
that may be suitable for implementing various embodiments of a system
and method for configuring and presenting insurance information.
Each computer system 250 typically includes components such as CPU
252 with an associated memory medium such as floppy disks 260. The
memory medium may store program instructions for computer programs.
The program instructions may be executable by CPU 252. Computer
system 250 may further include a display device such as monitor
254, an alphanumeric input device such as keyboard 256, and a directional
input device such as mouse 258. Computer system 250 may be operable
to execute the computer programs to implement computer-implemented
systems and methods for configuring and presenting insurance information.
[0140] Computer system 250 may include a memory medium on which
computer programs according to various embodiments may be stored.
The term "memory medium" is intended to include an installation
medium, e.g., a CD-ROM or floppy disks 260, a computer system memory
such as DRAM, SRAM, EDO RAM, Rambus RAM, etc., or a non-volatile
memory such as a magnetic media, e.g., a hard drive or optical storage.
The memory medium may also include other types of memory or combinations
thereof. In addition, the memory medium may be located in a first
computer, which executes the programs or may be located in a second
different computer, which connects to the first computer over a
network. In the latter instance, the second computer may provide
the program instructions to the first computer for execution. Computer
system 250 may take various forms such as a personal computer system,
mainframe computer system, workstation, network appliance, Internet
appliance, personal digital assistant ("PDA"), television
system or other device. In general, the term "computer system"
may refer to any device having a processor that executes instructions
from a memory medium.
[0141] The memory medium may store a software program or programs
operable to configure and present insurance information. The software
program(s) may be implemented in various ways, including, but not
limited to, procedure-based techniques, component-based techniques,
and/or object-oriented techniques, among others. For example, the
software programs may be implemented using ActiveX controls, C++
objects, C#, JavaBeans, Microsoft Foundation Classes ("MFC"),
Visual Basic Net, J2EE, Microsoft .Net, and browser-based applications
(e.g., Java applets), traditional programs, or other technologies
or methodologies, as desired. A CPU such as host CPU 252 executing
code and data from the memory medium may include a means for creating
and executing the software program or programs according to the
embodiments described herein.
[0142] Various embodiments may also include receiving or storing
instructions and/or data implemented in accordance with the foregoing
description upon a carrier medium. Suitable carrier media may include
storage media or memory media such as magnetic or optical media,
e.g., disk or CD-ROM, as well as signals such as electrical, electromagnetic,
or digital signals, may be conveyed via a communication medium such
as a network and/or a wireless link.
[0143] Various embodiments include configuring and presenting insurance
information. While various embodiments for configuring and presenting
insurance information are discussed below with respect to insurance
claims, it is to be understood that these embodiments may also be
applied to other industries. As used herein a "claim"
may refer to a demand for compensation for a loss, such as, but
not limited to, medical treatment due to bodily injury, death of
an insured, property damage, etc. In addition, as used herein, "policy"
refers to, among others, policies, policy applications, and claims
under a policy.
[0144] FIG. 3 illustrates an embodiment of an insurance policy
data entry screen including a note attachment icon. In various embodiments,
components of an insurance policy, insurance claim, and/or insurance
policy application may be represented by icons or in menus (e.g.,
applicant information, policy information, vehicle information,
interests, coverage, drivers, and statements). Similar formats,
icons, links, etc. described below may also be used in financial
transaction processing. In various embodiments, by selecting an
insurance policy component link (e.g., by clicking on an icon or
on a menu of policy component links using a mouse pointer), a data
entry panel may be displayed for that particular component of the
insurance policy. In some embodiments, note attachment icon 303
may be displayed next to a component of a policy on insurance information
screen 301. In some embodiments, note attachment icon 303 may be
modified if a note has been attached to a component of a policy.
For example, note present attachment icon 305 includes two graphical
"x"s to show that a note has been attached to a policy
information field of the policy component. In some embodiments,
a user may view the attached note by clicking on note present attachment
icon 305 to view the note attached to the policy information field.
In some embodiments, the user may click on note attachment icon
303 to open window 401 (see FIG. 4) to enter note 403. In some embodiments,
the note may contain information about missing data, questionable
data, actions that need to be taken, comments from the insurance
agent, comments from the insured, and other information. In some
embodiments, note 403 may contain, information that is not typically
included with every insurance policy. In some embodiments, the note
may be saved using save button 405. In various embodiments, if note
403 is entered and saved, the corresponding note attachment icon
(e.g., note attachment icon 303) may be modified to indicate note
403 has been attached. Other types of icons and indicators may also
be used to show that a note has been attached.
[0145] In some embodiments, a checkbox (not shown) next to the
policy part may be used to show if a note has been attached (e.g.,
empty if no note is attached and checked if a note has been attached).
In an embodiment, clicking on an empty checkbox may bring up note
window 401. In some embodiments, an icon may be shown next to a
component of the policy only if a note has been entered for that
component of the policy (e.g., no icon may indicate that a note
has not been attached). Other ways of entering a note may also be
used. For example, instead of a separate window 401, a drop down
text box (not shown) may be used. In an embodiment, a separate panel
(not shown) on the display may be used for entering notes. In some
embodiments, a note file, prepared using a separate program (e.g.,
a note written in a word processing program), may be attached to
the policy. In various embodiments, access to note 403 may be password
protected (e.g., a user may be required to enter their password
when they try to open the note, create a note, or modify a note).
[0146] In various embodiments, other icons may be used next to
parts of an insurance policy to indicate other information about
a part of the insurance policy. For example, no required fields
icon 307 may be used to indicate that there are no fields on the
corresponding component of the policy that required data entry.
In some embodiments, data field panel 311 may be opened for a component
of the policy by clicking on a button for the respective component
of the policy (e.g., applicant information button 313). In some
embodiments, components of the policy may also be listed in a separate
navigation panel 317 (e.g., policy components such as applicant,
policy, vehicles, additional interests, coverage, drivers, insured's
statement, and summary page). In some embodiments, a tree icon 350
may be clicked to open up the navigation panel 317. In some embodiments,
the tree icon 350 may be selected to provide a drop down navigation
menu. In some embodiments, clicking on an element (e.g., a primary
category) in the navigation panel may provide a sub-listing of subparts
(e.g., secondary categories) to the element (e.g., selecting vehicles
may provide a sub-listing of vehicles). In some embodiments, selecting
the primary category or secondary category may display information
respective to the category. Other ways of opening component of the
policy may also be used (e.g., highlighting a component of the policy).
[0147] In some embodiments, when a part of an insurance policy
is opened, information fields (e.g., name field 315) may be filled
in by an insurance agent. In some embodiments, information such
as first name, phone number, middle name, last name, location, mailing
address, city, state, and postal code may be included. Other entities
besides an insurance agent may also have access to the information
entered for the insurance policy (e.g., an internal auditor or supervisor).
In some embodiments, form icon 309 may be used to indicate whether
a component of the policy requires additional data. For example,
form icon 309 with checks (as shown) may indicate that a corresponding
component of the policy has been completed. In some embodiments,
a form icon without checks (e.g., see checked form icon 615 in FIG.
6) may be used to indicate additional information is required. In
some embodiments, main page icon 319 may be selected to display
a main browser page (discussed more below).
[0148] FIG. 5 illustrates an embodiment of policy data entry fields.
In some embodiments, policy information panel 503 may be opened
by clicking on policy information button 501. In some embodiments,
information such as state, customer number, effective date, term,
expiration date, payment options, previous carrier, prior policy
number, prior premium amount, and prior expiration date may be included.
In some embodiments, remark field 505 may be included to give a
user another location to enter a note related to the policy.
[0149] FIG. 6 illustrates an embodiment of vehicle data entry fields.
In some embodiments, vehicle information panel 603 may be opened
by clicking on vehicle information button 601. In some embodiments,
information such as vehicle identification number (VIN), make/model,
year, symbol, territory, vehicle use, miles used, passenger type,
number of drivers, performance, new cost, stated cost, and information
about available features (e.g., daytime lights, anti-lock brakes,
restraints, and anti-theft devices) may be included. In some embodiments,
additional vehicles may be added by clicking add additional vehicle
button 605. In some embodiments, a vehicle may be removed by clicking
delete current vehicle button 607. In some embodiments, information
about a component of the policy may be included on the policy part
button (e.g., "4 Vehicles" 609 is displayed on vehicle
information button 601). In some embodiments, interactive options
may be included. For example, VIN check button 611 may be included
to allow a user to check information about a vehicle, based on the
VIN number, in other databases (e.g., whether the vehicle has been
totaled in the past). In another example, territory codes 613 may
be clicked to provide a listing (not shown) of possible territory
codes and their descriptions.
[0150] FIG. 7 illustrates an embodiment of a program location panel.
In some embodiments, a location identifier (e.g., "Where Am
I" 701) may be used to provide a user information about the
current policy that is being worked on by the user. For example,
in some embodiments, clicking on "Where Am I" 701 may
display location panel 701 with information such as type of policy,
name, policy number, phone number and primary state. Other information
may also be included. In some embodiments, location information
may be displayed in a separate panel on the display, may be displayed
when a mouse pointer is moved over "Where Am I" 701 button,
or may be displayed when a key or key combination is entered. Other
ways of requesting location information may also be used.
[0151] FIG. 8 illustrates another embodiment of available actions
panel. In some embodiments, actions panel 803, including a list
of available actions to the user, may be displayed. For example,
in some embodiments, a user may select actions button 801 to display
the available actions panel. In some embodiments, available actions
may include rating a policy, preparing a quote letter, previewing
an application, billing a policy, and submitting a policy or claim.
Other available actions may also be provided. In some embodiments,
the available actions panel may be provided as a separate window
on the display.
[0152] FIG. 9 illustrates an embodiment of policy details. In some
embodiments, a user may select an action option to preview an application
(e.g., using actions panel 803). In some embodiments, preview panel
901 may provide information about the current policy (e.g., producer
information, application information, policy information, and vehicle
information). Other information may also be included.
[0153] FIG. 10 illustrates an embodiment of a selection drop down
menu. In some embodiments, selection menu 1003 may be provided by
clicking on a selection icon (e.g., "Go To . . . " 1001).
In some embodiments, the selection menu may include personal auto
quick quote, commercial vehicle quick quote, billing inquiry, claim
inquiry, policy inquiry, quote index, personal auto, commercial
auto, homeowner, worker's comp, quote index, amendment, endorsement,
renewal, notice of loss, and cancellation. In some embodiments,
the selection menu may be a drop down menu or a separate window
of options. Other ways of displaying a selection menu may also be
used. FIG. 11 illustrates an embodiment of a support drop down menu.
In some embodiments, support drop down menu 1103 may be provided
when support indicator 1101 is selected. In some embodiments, the
support menu may include a glossary, help, and training.
[0154] FIG. 12 illustrates an embodiment of an applicant help panel.
In some embodiments, if help is selected from the support menu,
a help panel 1201 may be displayed. In some embodiments, the help
panel 1201 may include information about required information for
the policy, paths the user should follow in constructing the policy,
and other information helpful to a user. FIG. 13 illustrates an
embodiment of a resources drop down menu. In some embodiments, resources
drop down menu 1303 may be provided when resource indicator 1301
is selected. In some embodiments, the resources menu may include
links to databases and websites that a user may need. FIG. 14 illustrates
an embodiment of a tips display panel. In some embodiments, tips
icon 1401 may be selected to provide tips panel 1403. In some embodiments,
tips panel 1403 may include information about components of the
policy, fields in a component of the policy, and icons used. For
example, information about the differences between note icons and
form icons may be presented.
[0155] FIG. 15 illustrates an embodiment of a main browser page.
In some embodiments, main browser page 1501 may be displayed for
a user. In some embodiments, main browser page 1501 may include
a listing of recent policy activity 1503, "to-do" list
1505, daily news 1507, daily checkpoint 1509, and favorites 1511.
In some embodiments, recent policy activity 1503 may include lists
of policies recently worked on, recent calculated quotes, and recent
applications. In some embodiments, a number of days 1517 to display
recent policy activity for the viewed policy may be selected, inter
alia, using a drop down menu or entry field. Other information may
also be included in recent policy activity 1503. In some embodiments,
"to-do" list 1505 may include reviewing calculations,
process renewals, downloading forms, making phone calls, and submitting
reports. Other information may also be included on "to-do"
list 1505. In some embodiments, "to-do" list items may
be added, canceled, checked off, or edited by selecting appropriate
buttons next to a "to-do" list item. In some embodiments,
items may also be added to the "to-do" list. In some embodiments,
daily checkpoints 1509 may include future items (e.g., upcoming
renewals, cancellations, and claims activity) or references (e.g.,
address book and appointment diary). Other information may also
be included in daily checkpoints 1509. In some embodiments, favorites
1511 may include links to references (e.g., phone numbers, weather
reports, and maps). Other information and lists may also be provided
on main browser page 1501. In some embodiments, the information
and lists on the main browser page may be configured by a user.
In some embodiments, additional information about elements on main
browser page 1501 (e.g., recent policy activity 1503 and daily checkpoints
1509) may be provided by selecting a particular element. In some
embodiments, a navigation bar of icons for available applications
1513 may be provided (e.g., word applications, spreadsheet applications,
a glossary, and electronic mail applications).
[0156] FIG. 16 illustrates an embodiment of a selection drop down
menu for a main browser page. In some embodiments, drop down menus
for selection drop down menu 1601, support drop down menu 1603,
and resources drop down menu 1605 may be provided on the main browser
page 1501. In some embodiments, the menus may provide similar options
as provided on the insurance information screen 301. In some embodiments,
a user's profile may be edited by selecting an appropriate indicator
(e.g., "Edit My Profile" 1609).
[0157] FIG. 17 illustrates an embodiment of a policy inquiry index.
In some embodiments, a policy inquiry index screen may be displayed
by selecting policy inquiry 1607 from selection drop down menu 1601.
Other ways of calling the policy inquiry search may also be used.
In some embodiments, the policy inquiry search may provide an index
1703 of available policies for a user to view. In some embodiments,
the policies may be listed chronologically. In some embodiments,
the policies may be listed in some other order (e.g., alphabetically).
In some embodiments, a user may bring up the information for a particular
policy by selecting the policy from the index (e.g., by clicking
on the policy with the mouse pointer or highlighting the policy).
[0158] FIG. 18 illustrates an embodiment of a change password screen.
In some embodiments, several profile selections (e.g., change password
1801) may be displayed when a user selects "Edit My Profile"
1609 from main browser page 1501. In some embodiments, other ways
of displaying the profile selections may also be used. In some embodiments,
change password screen 1803 may be provided by selecting change
password indicator 1801. In some embodiments, a user's password
may be changed by entering an old password, a new password, and
verifying the new password.
[0159] FIG. 19 illustrates an embodiment of policy activity defaults
data entry screen. In some embodiments, policy activity defaults
may be set using set policy activity defaults panel 1903 displayed
when set policy activity defaults indicator 1901 is selected. For
example, the number of past days of activity to view on main browser
page 1501 may be selected and a number of items to display may be
selected. FIG. 20 illustrates an embodiment of a daily checkpoint
categories screen. In some embodiments, daily checkpoint categories
indicator 2001 may be selected to display a daily checkpoint categories
panel 2003. In some embodiments, available daily checkpoint categories
may be listed and selected/unselected (e.g., upcoming renewals,
upcoming cancellations, claims activity, appointment diary, address
book, monthly commission statement, and quarterly commission report).
[0160] FIG. 21 illustrates an embodiment of a panel for modifying
favorites on the main browser page. In some embodiments, favorites
may be added or deleted from the listing on main browser page 1501
using favorites selection panel 2103 displayed when favorites indicator
2101 is selected. FIG. 22 illustrates an embodiment of a display
selection screen. In some embodiments, display options for main
browser page 1501 may be selected on display options panel 2203
by selecting display options indicator 2201. For example, display
options may include custom display options, default display options,
and traditional display options.
[0161] FIG. 23 illustrates a flowchart for configuring and presenting
insurance information, according to an embodiment. It should be
noted that in various embodiments of the methods described below,
one or more of the elements described may be performed concurrently,
in a different order than shown, or may be omitted entirely. Other
additional elements may also be performed as desired.
[0162] At 2301, at least one policy component link may be displayed.
[0163] At 2303, at least one icon associated with at least one
policy component link may be displayed.
[0164] At 2305, a different icon associated with the policy component
may be displayed if a note has been attached.
[0165] At 2307, a second icon associated the policy component link
may be displayed for displaying a form for data entry.
[0166] At 2309, a modified second icon associated with the policy
component link may be displayed, if the form for the policy component
link has the required data.
[0167] FIG. 24 illustrates a flowchart for displaying information
relative to policy component links, according to an embodiment.
It should be noted that in various embodiments of the methods described
below, one or more of the elements described may be performed concurrently,
in a different order than shown, or may be omitted entirely. Other
additional elements may also be performed as desired.
[0168] At 2401, information may be displayed respective to the
policy component link that is associated with the policy component
link.
[0169] At 2403, a policy component link may be selected and information
may be displayed respective to the policy component link.
[0170] At 2405, a policy component link may be selected and data
entry fields may be displayed respective to the policy component
link.
[0171] At 2407, a tree icon may be displayed.
[0172] At 2409, a menu of available policy component links may
be provided.
[0173] At 2411, a tips icon may be displayed respective to a policy
component link.
[0174] At 2413, an icon may be displayed that, if selected, displays
basic information about a current policy.
[0175] At 2415, an icon may be displayed that, if selected, displays
a menu of at least two possible actions that may be taken.
[0176] At 2417, a navigation bar may be displayed with at least
two available application icons.
[0177] At 2419, recent policy activity may be displayed.
[0178] At 2421, daily checkpoints may be displayed.
[0179] At 2423, a link to a reference may be displayed.
[0180] At 2425, a "to-do" list may be displayed.
[0181] In this patent, certain U.S. patents, U.S. patent applications,
and other materials (e.g., articles) have been incorporated by reference.
The text of such U.S. patents, U.S. patent applications, and other
materials is, however, only incorporated by reference to the extent
that no conflict exists between such text and the other statements
and drawings set forth herein. In the event of such conflict, then
any such conflicting text in such incorporated by reference U.S.
patents, U.S. patent applications, and other materials is specifically
not incorporated by reference in this patent.
[0182] Further modifications and alternative embodiments of various
aspects of the invention may be apparent to those skilled in the
art in view of this description. Accordingly, this description is
to be construed as illustrative only and is for the purpose of teaching
those skilled in the art the general manner of carrying out the
invention. It is to be understood that the forms of the invention
shown and described herein are to be taken as the presently preferred
embodiments. Elements and materials may be substituted for those
illustrated and described herein, parts and processes may be reversed,
and certain features of the invention may be utilized independently,
all as would be apparent to one skilled in the art after having
the benefit of this description to the invention. Changes may be
made in the elements described herein without departing from the
spirit and scope of the invention as described in the following
claims. In addition, it is to be understood that features described
herein independently may, in certain embodiments, be combined. |